The day after I wrote a post about  The Best and Worst of Entrepreneurship, I have one of those days.  Like I mentioned in that post, the worst part of being a single founder is the fact that the computer is glued to my side at all times.  Today I had a little golf outing with my wife and grandfather.  (Yes, that is my computer riding in the back of the cart).  I think I broke golf’s #1 rule – but as I explained to the guys, it was only in case of emergency.

We’ll luck has it that emergency hit. TWICE!  So while I am waiting to tee off, I break out my computer, teather to my iPhone for Internet and try to quickly address the issues.   I hear my grandfather yelling “Let’s go!” in the background.  Oh,  I guess it’s my turn to tee off.

Sometimes I wonder just how urgent these issues really are.  What if I didn’t address them for a few hours.  Would that really matter. I think I need to become better at prioritizing my responses, and not feel like I need to jump every time a minor request comes through.  On the other hand, I credit customer support as a large part of Purlem’s success so far.  In these cases today, I would say that in these cases today, the immediate responses did really matter.

I guess it is just one of those things I’ll have to deal with until the Purlem Team begins to grow.

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